Course# Title
101 Basic Overview of MRL
101a Who is Living in My Community?
102 Advanced MRL & Abandonment
103 Understanding Rules & Regulations
104 Understanding Rental Agreements
105 MRL Update & In-Depth Review of One Segment of MRL
(Annual)
106 Residential Landlord/Tenant Law
108 Miscellaneous Laws & Regulations Impacting the Industry
109 Review of Mobilehome Residency Law
110 MRL In-depth Review
112 The Residency Cycle
113 Procedures for Non-Residents Living in Your Community or
Controlling a Home in Your Community
201 Office Procedures/Initiating Residency
202 Basic Bookkeeping/Handling Rent Collections
203 Marketing/Prospective Resident/Applications
204 Renaissance & Regulations & Upgrading Communities in Compliance
with Regulations
205 Introductions to Small Pipeline System Operator Qualification
206 Small Pipeline System Operator Qualification
207 Reviews of Marketing, Inspections, Discrimination, Home Placement
208 Utility Upgrades
301 Dealing with the PUC (Inspection, Maintenance, Weights &
Measures)
302 Dealing with HCD (Inspections, Maintenance, Resident/Owner
Responsibilities)
303 Discrimination - Fair Housing, ADA, Occupancy Standards, HUD
304 Discrimination - Harassment, Ethics
305 Miscellaneous Government - OSHA, SB 198 Workers' Comp
306 Miscellaneous Government - Hazardous Materials
307 Discrimination - A Legal Update
309 Changing Demographics in California
310 Regulatory Compliance
311 New Title 25 Regulations
312 Discrimination, Sexual Harassment, Megan’s Law, Qualifying Residents
for Residency & FTC Safeguard Rules
313 Sexual Harassment & Fair Housing
401 Maintenance of Utility Systems (Gas, Electric, Sewer, Water, Septic,
CATV & Phones)
402 Park Maintenance (Landscape, Buildings Fences & Walls, Pools,
Concrete & Roads)
403 Infrastructure Policies
405 Inspection Programs for Successful Communities
501 Resident Relations
502 Dealing with Residents - Advanced Communications
503 Dealing with Residents - Rule Enforcement
504 Mediation
505 Emergency/Disaster Planning & Preparedness
506 Resident Relations/Conflict Resolution
507 Resident Services & Advocacy
508 Screening Applicants
509 Conflict Resolution
510 Anger Management
511 Dealing with Difficult People
512 Disaster Planning for Resident Households & Community Planning
514 Keeping Illegal Activities Our of Your Community
515 Tips for Effective Management
601 Dealing with Outside Professionals - CPA's, Attorneys, et al 602 Dealing with Outside Professionals – Independent Contractors 603 Dealing with Outside Professionals - Insurance (Failure to Maintain
Risk Management)
604 Insurance
701 Negociating & Drafting Long-Term Leases
702 Subleasing
801 Management Practices - How to Avoid Litigation
802 Fire Safety
803 Safety Policies & Procedures in the Community
804 How to Recognize & Avoid Legal Pitfalls
902 Crime Prevention & Liability
